filters
state:
Show
city:
Show
product:
Show
Paid $4,000 for a commercial dryer and it does not dry and no matter how much the clothes are put as many cycles as you can think of it does not dry. We are living with damp towels all the time. They offered to buy it back but not the washer so then I would have non...
Read more
3.6
I liked
  • Design and washing machine
  • Overall design and build quality of miele
I didn't like
  • Poor quality control
  • Dryer
#1269042
Reply to reviews
Miele wants you to be at their beck and call for 24 hours when coming out to service their high-end products! They call you at 8 am the same morning to tell you when they will be there. I paid thousands of dollars for a steam oven and now I have waited for 1 month to...
Read more
#1267051
Reply to reviews
In March 2010 I purchased a Miela dishwasher because I thought this would be a quality product, by 2015 the circulation pump went wrong, it was apparently a fault that was known to Miela as the part was faulty at production, so it was replaced. On April 20th 2018 the...
Read more
1.0
I didn't like
  • Customer service
#1262604
Reply to reviews
Good appliances however shocking after service and customer care. When you spend over £1000 on appliance you expect that they pick up their phones, don’t hang up on you and that you can get a an engineer in, in a decent time - Every time I call up, when my appliance...
Read more
1.0
#1260788
Reply to reviews
I have been on the phone with your tech for the last week to 10 days trying to get a service tech. who can be sent from your main office as local people are not able to solve the problem. Hours on the phone and no one calls back to send a service person from your...
Read more
#1255523
Reply to reviews
Show

Miele - Lousy product

My Miele dryer stopped working after 4 years and I got it repaired under Miele for more than $600. After the repair a year later it stopped working again. And estimated repair is abt $800. V bad experience.
#1249549
Reply to reviews
I called them to hook up my washing machine. The service tech came and hooked it up without removing the spikes in the machine. When I turned on the machine it ended up 20 ft away from where it was. The machine was installed in my garage. The machine danced around and...
Read more
#1245898
Reply to reviews
3 year old dishwasher. loved it til it died and caused significant damage tomy hardwood floor. Miele serviceman told me would cost more to repair than to replace. He claimed the dishwasher failed because I was not using Miele dishwasher detergent (I had called Miele...
Read more
1.0
I didn't like
  • It died after 3 years
#1238871
Reply to reviews
We bought a new Miele dishwasher for our weekend home 18 months ago, so we used it lightly just on weekends. It stopped working a month ago - the service tech told us it needs a new motherboard electronics unit - $600! Of course, your warranty only runs for 12 months....
Read more
Anonymous
Nic

Miele has a 24 month manufacturers warranty. I'd be asking why they have quoted you on a Repair within this period

2.5
I liked
  • Design
I didn't like
  • Reliability and warranty
#1217664
Reply to reviews
I have a whole kitchen suite from Miele worth over $14,000. Yet, their customer service is horrible. You have to wait forever to get a tech to come. You have to wait on hold for the customer service folks. AND the dishwasher keeps breaking down all the time!! I am...
Read more
#1208660
Reply to reviews