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I inherited Miele appliances in the home I purchased. Thought I was getting upgrade in quality. NOT! My induction cooktop started beeping and flashing codes and was told to turn off breaker for a min to reset it. didn't work. called Miele during their limited customer...
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#1363058
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I come from a long line of MIELE owners: grand-mothers, mother, cousins, brothers and sisters all have their MIELE because you "only buy one " in your lifetime. So I agreed and purchased a $2700 washer, counting on a long lasting investment. Right after the warranty...
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1.0
I didn't like
  • Horrible customer retention policies
  • Reliability and warranty
  • Miele response to problems
#1356277
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Power setting adjusts down or turns off completely without input. Eventually, after just a few years of light/general use the power control module blew and took the control panel with it. (Along with the house’s electrical systems) This resulted in an E31 error code...
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2.3
I liked
  • Independent repairman
I didn't like
  • Premature product reliability issues
#1345780
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Mother owns a Miele dishwasher and barely used it junk

Motor is out. New models have more powerful motor because Miele knew was inadequate and also motor is still in stock showing they have had issues with this problem. Mother is 90 years old and they refuse to help her. 800$ to fix with only the motor warranty after this repair. Good for boat anchor.
1.9
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1338134
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I have had issues with all sorts of Miele appliances throughout the years and anytime you have a problem.. it's like well you just need to replace. Yeah more like I need to replace all Miele. This company has a little chip on it's shoulder because they're German as if...
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#1329932
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I am a very unhappy and disappointed loyal Miele customer (products less than 6 months old at time of this review) So me and my family finally bought our place in Sydney at the end of last year and naturally we were very excited. We were excited that we had a place we...
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1.5
I didn't like
  • Customer service
  • Everything right now
#1327880
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Don’t buy Miele!

I have two houses hundred percent Miele products. They’re not reliable I replaced A refrigerator and a coffee maker in less than four years . Their service department is so overwhelmed they use subcontractors that don’t know what they’re doing.
#1326052
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My dishwasher broke on 6/20/18. Today is 7/25/18 and I am still waiting for a repairman to show up. I live in Baltimore, Md., not some rural area. Based on this experience, I would never recommend a Miele product. A repairman was scheduled to come today but when I...
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#1312635
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After I bought a Miele washer at Harvey Norman, it was very difficult to arrange a delivery and installation timing directly with Miele. I did not get any callbacks and had to keep calling Miele to confirm. On the first installation day, 3 guys came to my home, said my...
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1.8
#1310398
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Contact Miele

Mailing Address:
Corporate Headquarters, Miele, Inc.
9 Independence Way
Princeton, NJ 8540
USA
Phone:
(800) 640-2613
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Miele Products and Services

All Miele Products
I have the Miele 5 year service warranty on my Miele CVA 4062 coffee maker. Called the service number at least 10 times. Once or twice a week since June 2018 and had to leave a message each time I called. I also left multiple Miele service requests with their on line...
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Anonymous
Anonymous

QUOTE : " Called the service number at least 10 times " QUOTE : " I also left multiple Miele service requests with their on line email system. " QUESTION : at what point did y...

#1309868
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