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We purchased this washer new 6 years ago for $2K and the triangular mount that attaches the drum to the motor snapped effectively turning the machine into junk. We had a Miele approved technician in to look at it ($150.00) and the only thing he did was call customer service to describe the problem and confirm that it wasn't worth fixing.

I spoke to customer service to try to have it repaired by factory...estimate $1500. If I purchased the parts and tried to make the repair myself.....$900 for parts and I would have to have a bearing pressed on at a machine shop. Miele also offered to sell me a new machine for $1700.

No way...fool me once, shame on you....fool me twice, shame on me!! No more Miele products in our future!!

Monetary Loss: $2000.

Location: Slatington, Pennsylvania

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I have a Mile washer and dryer. The washer is a W1215.

It doesn't wash anything now. I put clothes in it , but when I shut the washer door and push the button it starts making a sound and nothing happens! It makes this sound like it is pumping water for about 5 minutes then quits. Nothing but lines comes up on the display!

So apparently I own a 2000 dollar Boat anchor because that's what I would use it for. Thanks mile.

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