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I was just told there are no design flaws with Miele kitchen appliances by customer service however.....

you should not drop items in refridegerator or it will cost 2000k to the replace part where an item would hit. Why make that top part glass???

If you put something in the microwave quickly will break the glass tray $165.00.

If you cook anything with gravy or grease you better hermetically seal your pan if you drop any wet item on the door will cost you a service call to clean the glass on your oven.....And it's all your fault

Customer service says fault is on consumer for using kitchen wrong.

Condescending snooty response always from them. Hate them.

BOTTOM LINE: Sub zero is lovely to deal with-Walk away from Miele

Product or Service Mentioned: Miele Microwave.

Reason of review: Poor customer service.

Monetary Loss: $8000.

I didn't like: Call center or the people that spoke to me, Time wasted doing simple things, Customer servce, Bad ovens.

  • Miele Princeton New Jersey
Company wrote 0 private or public responses to the review from Jan 15, 2016.
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Anonymous
#1120125

So, because you can't be bothered to treat your expensive appliance with care, miele is a terrible company? Since when is the burden on the manufacturer to make their appliances *** proof?

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