Product: Miele Customer Care Clear all filters (0 of 16 reviews match)
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I have had issues with all sorts of Miele appliances throughout the years and anytime you have a problem.. it's like well you just need to replace. Yeah more like I need to replace all Miele. This company has a little chip on it's shoulder because they're German as if...
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Miele Customer Care
#1329932
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He should have contacted me or somebody should’ve contacted me the day before say what time to expect him, I heard nothing! So last night I had to phone Miele again (spoke to Jo) to find out what time he was coming and I was given the timeslot of 2.15 to 3.30. Again I...
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1.0
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Miele Customer Care
I didn't like
  • Customer service
#1262604
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Miele - Shocking service

Good appliances however shocking after service and customer care. When you spend over £1000 on appliance you expect that they pick up their phones, don’t hang up on you and that you can get a an engineer in, in a decent time - Every time I call up, when my appliance has broken, it’s a minimum two weeks until they can get to me to fix it. Think carefully before buying as no customer support whatsoever.
1.0
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Miele Customer Care
#1260788
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I have used local miele service people at my cost and they don't have computer to diagnose the problem. I have send e mails and there are records of all these call. John linder 47 waters edge rye, NY 10580 please contact miele or offer advise as to how I should...
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Miele Customer Care
#1255523
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We bought the lot, oven, microwave, steam oven, 2 dishwashers, cook top, down draft, 36" fridge, 36" freezer and they all stink!I am 2 years in and I am on my 3rd down draft and it is broken, 2 fridges, 3 freezers, microwave handle fell off and the door discolored...
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Miele Customer Care
#1102422
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Great product but company is unreliable, does not answer calls, does not return calls, does not deserve success, does not meet deadlines or commitments.They will ruin your life if they can. Crummy company. Their motto is "You need us more than we need you!" Don't give...
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1.8
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Miele Customer Care
I liked
  • Product quality
I didn't like
  • Service
#1081877
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BoA cannot help because, it is in 'Payments Pending' which means it has left my account but Miele has not taken the money. The upshot though is that I do not have the money. I spoke to customer services again today but they cannot help because they say they cancelled...
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Miele Customer Care
#1022494
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Just would like to say how thoroughly disappointed I am with Miele customer care. I had to ring them as I have insurance with domestic and general and they don't deal direct with Miele. My first appointment was a wait for 2 weeks for them to come out to just look at...
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1.0
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Miele Customer Care
I didn't like
  • Disrespectful to consumer who spent good money
#999408
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Hi Hamish, (Customer Service) Thank you very much, you have restored my faith in humanity, but there are still some monumental issues that Miele should be closely looking into. It doesn’t matter how a good a product you have, if you haven’t the appropriate staff to...
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Miele Customer Care
#962533
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Miele - Customer Service Support Failure
I own two Miele products, a double convection oven and a Miele dishwasher. It will be the LAST products I ever purchase from Mile. Should I encounter any person who might be considering investing in a Miele product, I will do everything in my power to direct them to...
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Anonymous
Anonymous

Yes I have had kind of same feeling. Dish washer cost a fortune 5 years Its dripping and will now only works for about 2 years and then I will buy Siemens or Bosch for 1/4 of ...

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Miele Customer Care
#911354
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