Paid $4,000 for a commercial dryer and it does not dry and no matter how much the clothes are put as many cycles as you can think of it does not dry. We are living with damp towels all the time.
They offered to buy it back but not the washer so then I would have non matching machines. Word of advice to all NEVER buy a non-vented to the exterior dryer. THEY DO NOT WORK. Of course, if you think they save the environment (which I doubt), go ahead and buy one.
The customer service man was very nice and they sent out all sorts of technicians before admitting that the dryers really do not work because they are built for German specs which means European standards and they are just totally inefficient. I wasted a lot of time waiting for technicians to come by.
Product or Service Mentioned: Miele Dryer.
Reason of review: Not as described.
Monetary Loss: $4000.
Preferred solution: Let the company propose a solution.
I liked: Design and washing machine, Overall design and build quality of miele.
I didn't like: Dryer, Poor quality control.